Terms and Conditions

Course fee:

At the NLMS a deposit of 30% is required to reserve your place on the course, this is a non -refundable deposit.  The remainder payment must be made 2 weeks prior to the course commencing.  The students place is not a guaranteed until a full payment is received.  If courses are booked last minute full payment is required.

We aim to offer our students 0% interest free through payla8er to fund their courses please note this is subject to approval based on your credit score.  Students are expected to pay 10% to activate the application.  We realise that not everyone has a great credit score so rather than rejecting unsuccessful applications they will look at your file where possible and offer you finance with interest where they feel there might be a risk.  If students decide to use the Payla8er finance option to fund the course, we advise you fully read all terms and conditions.  They are a separate entity and the contract is between you both.  Any queries relating to the finance option should be addressed to them directly.

Deposits for booked courses can be transferred to the next available dates as long as there is 2 weeks’ notice and available spaces on the course chosen.

All deposits are non-refundable.

Students who fail to attend on a confirmed course without any reason, will forfeit their fees. Unless genuine reasons and evidence is provided and matters will be considered on individual basis down to the discretion of the NLMS Team.

In an event that NLMS needs to postpone a class for reasons we are responsible for including but not limited to, staff illness), we will make every reasonable effort to reschedule the class or add hours missed on to the remaining course.

NLMS reserves the right to reschedule the course and no refund is payable.

NLMS reserves the right to change all courses and fess subject to change without prior notice.

NLMS reserves the right to change substitute lectures/tutors.

If NLMS cancels a course, we will give you at least one weeks’ notice.  The student will be given the opportunity to transfer to another course, or receive a full refund.

NLMS shall not be liable for any failure or delay of the courses arising from or attributes to acts, events, omissions or accidents beyond reasonable control including, but not limited to strikes, lock-outs or other industrial disputes (whether involving NLMS workforce or the workforce of any other party); act of God; war; riot; civil unrest; malicious damage; compliance with any legal or government order, rule regulation or direction; accident; breakdown of plant or machinery; fire, flood, storm, volcanic ash; pandemics, epidemics or other outbreaks of disease and infection; failure in the public supply of electricity, heating, lighting, air conditioning or telecommunications equipment.

Any last -minute bookings to secure a place on the course will require full payment.  NLMS will accept bookings 24 hours before the course commences as long as balance is paid in full.

NLMS courses are all taught in English.  All Students need to ensure they are proficient in spoken English and written.  This is key so they can participate in group discussions if need be.


NLMS expects all students to notify the academy of any special requirements or medical conditions they have.

All students must arrive on time, NLMS expects to be informed in good time should a student be running late.

If you are unable to come in for any reason you must notify us the night before so we can cancel your model.  Failure to do this will result in £30 charge.

Any prior commitments on booking a course where you might have to miss a class please consult the office before booking.  However, we do strongly recommend that all absences should be avoided where possible.

NLMS reserves the right to withhold certification to students where the attendance is not meeting the minimum standard.

If a student leaves the course/lesson without consulting a tutor you will be taken off the course immediately.

NLMS conduct and behaviour:

NLMS expects that all staff and students conduct themselves in a professional manner at all times.  For all members to respect and co-operate with one another.  If any staff or student does not abide by our expected terms, they will be asked to leave the course and will not receive a refund.

NLMS does not allow the use of audio/ visual recording during any class by students unless permitted.

NLMS will not tolerate any removal of materials without prior consent and will consider this as theft which will result in expulsion and fees forfeited.

Any form of damage to NLMS property or NLMS studio premises caused by student will be chargeable.

NLMS studio and makeup kit should always be left in an acceptable state.

NLMS will provide students with adequate kit to use in class for duration of the course.  All materials will remain NLMS property.


All NLMS students are offered opportunities to come to unlimited masterclasses for free.  However, these are subject to change without prior notice.

We also have limited assisting and London fashion week places.  These are offered to students at the discretion of tutors or having done passed trials for particular events.  If students fail to attend any opportunity offered NLMS reserves the right not to offer any further placements.